Do you need assistance quickly? Give us a call! Our 24/7 hotline provides systematic troubleshooting with direct support by telephone. Our specialists will address your issue at any time of the day or night in a competent and purposeful manner.

• Avoidance of time and information loss
• Assurance of system productivity
• Reduction of repair costs
• Functional test of the FUJI TECH Remote Service Client
• Personal contact
• Your path to networked production: Industry 4.0

FUJI TECH team gives you professional, competent and customer-oriented advice. From project management and technological development right through to holistic engineering services, we support you from the first idea through to the finished product. We work with you to create custom-tailored solutions for your systems.

• Factory survey
• Technical consulting
• Solution consulting

With various services and innovative software, FUJI TECH provides professional support in the planning, implementation and optimization of your systems, robots and applications.

3D offline simulation of robots and systems

• Using our simulation software, you enter a virtual environment to determine which solution concepts will deliver the best results for your production – without the need to take risks. We support you in reliably testing and evaluating potential production scenarios. This allows you to ideally prepare your robots or systems for modified or new tasks.
• FUJI TECH simulation services ensure planning reliability and efficiency.

Our frequently offered “hands on” instruction at our office or at your own work site mean flexibility in acquiring the skills necessary to get the most from your new robot systems. Focused on our products and their applications, training shortens the learning curve for your employees using industrial automation equipment for the first time as well as for your experienced technicians learning the advanced functionality of an upgraded system.

Basic Warranty includes:

• 1 Year Spare parts with standard shipping costs
• Labor and traveling expenses are not included
• Global warranty

Extended Warranty includes:

• 2 Year Spare parts with standard shipping costs
• Labor and traveling expenses are not included
• Global warranty

The Preventive Maintenance Visit is a complete inspection service for your robotic system. During the one day visit, a certified Service Engineer will perform all recommended factory maintenance activities and complete a comprehensive inspection of your robot. At the completion of the inspection, you will be given a report that documents the details of the service along with a list of any recommended repairs or services required to maintain your robot.

The Preventive Maintenance Visit saves you money:

• By finding concerns early that can be corrected before more expensive damage is done
• By reducing the risk of unplanned production downtime

• Maintain a front line defense with on-hand spare parts. Our parts packages ensure that your company isn’t left in a situation where it is waiting for a specific component for an extended period, rendering a line inoperable.

• FUJI TECH can develop a spare parts package to meet your needs and budget.